SELLING SKILLS

What you'll learn

Selling Skills Training Program

The Selling Skills course equips students with essential techniques to excel in sales. Participants will learn effective communication, customer engagement, and objection handling strategies. Through practical exercises and real-world scenarios, students will refine their sales skills and boost their confidence. This training prepares graduates for diverse roles in various sales environments.

Program Objectives

The Selling Skills Training Program is designed to equip individuals with the essential skills and techniques necessary to excel in various sales environments. This program prepares students to effectively engage with customers, understand their needs, and successfully close sales.

The curriculum includes instruction in sales strategies, customer relationship management, objection handling, and effective communication techniques. Students will gain a comprehensive understanding of how to apply these skills in real-world scenarios.

Course Features

As a participant in the Selling Skills Training Program, you will:

• Master the fundamentals of effective selling that will be invaluable in your career.
• Engage in practical exercises that refine your sales techniques and enhance your employability.
• Learn from experienced faculty with over 10 years in the field of sales and marketing.
• Utilize the latest tools and technologies to support your learning experience.
• Participate in interactive workshops that mirror real-world sales situations.

Selling Skills Job Opportunities

Placement Assistance & Corporate Relations

The Institute has established partnerships with numerous organizations to provide students with placement assistance. Our robust placement cell, comprised of seasoned Human Resources professionals and Talent Acquisition experts, maintains strong connections with businesses and industry leaders to facilitate successful job placements.

Requirements

Prerequisite Knowledge Requirements for Selling Skills Course

1. Basic Communication Skills: Familiarity with verbal and written communication to effectively engage with clients.
2. Customer Service Experience: Understanding customer needs and the fundamentals of providing excellent service.
3. Sales Fundamentals: A basic understanding of sales concepts and terminology is helpful but not mandatory.
4. Team Collaboration: Ability to work in a team environment, as many sales strategies involve collaboration.
5. Willingness to Learn: A positive attitude and openness to feedback are essential for skill development.

Description

The Selling Skills course is designed to empower individuals with the essential techniques and strategies needed to succeed in various sales roles. Throughout the program, students will explore key concepts such as effective communication, relationship building, and objection handling. With a focus on practical application, participants will engage in interactive exercises and real-world scenarios to enhance their selling abilities. By the end of the course, students will be equipped with the confidence and skills necessary to drive sales success in any environment, paving the way for rewarding career opportunities in sales and customer service.

Who this course is for

• Aspiring Sales Professionals: Individuals looking to start a career in sales and develop foundational skills.
• Current Sales Representatives: Those seeking to enhance their selling techniques and achieve higher performance.
• Customer Service Agents: Professionals aiming to transition into sales roles by improving their communication and persuasion skills.
• Entrepreneurs and Small Business Owners: Individuals who want to effectively sell their products or services and build strong customer relationships.
• Career Changers: Those looking to shift into a sales-focused career and gain the necessary skills to succeed in a competitive market.

Course content

Selling Skills Course Curriculum

Module 1: Introduction to Selling

• Overview of the Sales Process
• Types of Sales Environments
• Understanding the Role of a Sales Professional

Module 2: Communication Skills for Sales

• Verbal and Non-Verbal Communication
• Active Listening Techniques
• Building Rapport with Customers

Module 3: Understanding Customer Needs

• Identifying Customer Pain Points
• Asking Effective Questions
• Tailoring Solutions to Meet Customer Needs

Module 4: Sales Techniques and Strategies

• The Art of Persuasion
• Presentation Skills
• Overcoming Objections and Rejections

Module 5: Closing the Sale

• Recognizing Buying Signals
• Different Closing Techniques
• Follow-Up Strategies

Module 6: Customer Relationship Management (CRM)

• Importance of Building Long-Term Relationships
• Using CRM Tools Effectively
• Managing Customer Feedback and Complaints

Module 7: Sales Ethics and Professionalism

• Ethical Selling Practices
• Building Trust with Customers
• Navigating Ethical Dilemmas in Sales

Module 8: Real-World Applications

• Role-Playing Sales Scenarios
• Case Studies and Group Discussions
• Developing a Personal Sales Plan

Final Assessment:

• Practical Sales Presentation
• Written Exam on Key Concepts

Faculty Details

Faculty Name : Vijayalakshmi

Students : 80

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